Product
CX Platform
Learn about the powerful capabilities our core product will enable for your Council.
AI Automation Platform
Leverage Large Language Models's (LLM) to automate trival tasks and deliver revolutionary experiences to your citizens.
Self Service Portal
Offer convenient seamless digital services whilst lowering your cost to serve. Win-win.
Solutions
Add-ons
See what additional capabilities we can help you to enable.
Integrations
Connect into your existing tech stack with our proven integration strategies.
Resources
Who we are
A little bit about us, and why we're so passionate about what we do.
Getting started
Learn how to get started with CFSuite
Customer stories
Learn how our customers are winning big in the CX space
Pricing
Contact us
Book a demo
Introducting CFSuite
The Customer Experience Platform you've been waiting for.
CFSuite is a Council specific Salesforce Accelerator built and maintained by Ennovative for
Salesforce Service Cloud, the worlds leading CRM for 13 years running.
7+
CFSuite implementations complete
3+
Implementations in progress
560k
Total customer requests put through CFSuite
756,951+
The number of residents our Council partners are serving!
CFSuite Core
Cutting edge features to level-up your Council's Digital Maturity.
Customer profiles and history
Provide enhanced service with your customers information and interaction history at the finger tips. Oh and say goodbye to duplicates!
Customer Service Requests
Capture what matters from your customers and seamlessly triage it through to the right team for actioning. Your teams will love CFSuite.
Workflows & Process Automation
Enable a smarter, more efficient workforce leveraging workflows and process automation to eliminate mundane tasks.
Self Service Portal
Let your customers interact with you on their own terms, from any device and from anywhere.
Customer Communications
Keep your customers in the loop as your customer communications are taken to the next level using email and SMS.
Knowledge Management
Leverage CFSuite Knowledge Management to get your business processes and knowledge documented.
Join our growing Council Partner Network
Our Council's continue to win awards in the customer space and are fostering an awesome community of practice for sharing ideas, projects and work.
Contact us
Our friendly team would love to hear from you.
contact@ennovative.com.au
08 8311 3710
1 Tonsley Boulevard, Tonsley, South Australia, 5042
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